Social Loyalty

Turn engagement into customers who come back.

Zupy links Instagram, WhatsApp and Wallet to turn digital interactions into real rewards and trackable visits.

iPhone with the Wallet open, showing La Braciera's loyalty card with 347 points, the Abbra-cciami pizza and the customer's QR code
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From digital to the counter. All of it trackable.

Coupon in the Wallet

Attract new customers

Each customer gets their own coupon, saved in Apple Wallet or Google Wallet and ready to use in person.

Offer real perks

A glass of wine, a dessert, a first-purchase discount and much more.

Fans spread the word

Customers who share your brand on Instagram or WhatsApp can unlock coupons and collect points.

iPhone with the Wallet open, showing a Free Glass of Wine coupon from La Braciera, with its expiry date and QR code
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Redeem by phone

The customer saves the coupon in their digital wallet and uses it at the restaurant, with no app to download.

Simple validation

Just show the QR code to use the perk in person or on your digital menu.

Always at hand, no hassle.

Explore Coupons

Social Loyalty

Reward the people who help your brand grow.

Zupy turns digital interactions into value for the customer — and into growth for your business.

Stories, comments, referrals, surveys and WhatsApp messages can earn points, coupons and Z$.

Don't just reward people who buy.
Also reward the people who spread the word, take part and build your brand.

Explore Social Loyalty
iPhone with an Instagram Story: a customer holding a glass of wine at La Braciera, with the restaurant's location tagged

Story detected

+50 Z$

Shared with friends

+30 Z$

Comment detected

+20 points

  1. 1

    Tagged your brand

    Turn Stories, posts and mentions into rewards.

  2. 2

    Shared with friends

    Encourage referrals and grow your reach organically.

  3. 3

    Chatted on WhatsApp

    Keep the relationship alive with messages, coupons and perks.

  4. 4

    Earned value

    Key actions can become points, coupons or Z$.

Loyalty on Autopilot

From first contact to the next visit. On autopilot.

Zupy connects WhatsApp, QR codes, digital wallets, points and rewards in one continuous journey.

iPhone with a La Braciera WhatsApp chat: the customer redeemed a Free Glass of Wine and can save the coupon in the Wallet
  1. 01

    Interaction

    The customer engages

    Commented, sent a DM, replied on WhatsApp or scanned a QR code.

  2. 02

    WhatsApp

    The bond begins

    Simple sign-up and messages on the channel the customer already uses.

  3. 03

    Reward

    The perk arrives

    Zupy releases points, coupons or Z$ automatically.

  4. 04

    Visit

    Online meets in-store

    The customer shows the QR code and uses the perk at your venue.

  5. 05

    Loyalty

    Visits become loyalty

    Each purchase earns points, new rewards and new reasons to come back.

An interaction becomes a perk. A perk becomes a visit. A visit becomes a relationship.

  • More returning customers
  • More traffic at your venue
  • More stories at the table

Explore the Loyalty Program

05 · Loyalty Program

From the first visit to the customer who always returns. Loyalty is a journey.

Each visit brings new perks closer and shows you who is new, who returned, who is loyal and who needs a nudge.

Explore the Loyalty Program
zupy · Dashboard

Segments

  • New
  • Returning
  • Loyal
  • Lapsed

Rewards

  • Welcome
  • Points
  • Birthday
  • Win-back
  1. New Customer

    A welcome on the first visit.

    Welcome gift unlocked

  2. Came Back

    Every purchase earns points.

    +99 points

  3. Regular

    Progress toward new perks.

    40 points to your next prize

  4. Loyal

    Special rewards from your brand.

    VIP reward

  5. Birthday

    A gift at the right moment.

    Happy birthday! A gift!

  6. Win-back

    Bring absent customers back.

    We miss you

Recognize who is arriving. Value who comes back. Win back who drifted away.

Loyalty stops being the same for everyone.

06 · Z$

Reward much more than purchases.

A loyal customer isn't just someone who spends. It's someone who recommends, shares, engages and refers. With Z$, every action that creates value can create value for the customer too.

Business points

Reward purchases and visits, with your brand's own rules and perks.

Zupy Z$ coin

Z$

Rewards what grows your brand: engagement, referrals, messages, campaigns.

  1. Shared their experience

    +50 Z$

  2. Answered a survey

    +20 Z$

  3. Referred a new customer

    +100 Z$

  4. Completed their profile

    +10 Z$

  5. Joined a campaign

    +30 Z$

  6. Got a WhatsApp message

    +5 Z$

Illustrative values. Each campaign sets its own reward.

Points reward purchases. Z$ rewards relationships.

Your program is still yours. Z$ connects the customer to a wider rewards ecosystem.

Explore the Z$ ecosystem

Try it free

Create your first coupon now.

20 free customers. No card. No app for the customer.

iPhone with the Wallet open, showing a Free Glass of Wine coupon from La Braciera, with its expiry date and QR code
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  1. Create the offer

  2. Send via WhatsApp

  3. Saved to the Wallet

  4. Validate in store

Plans

Start with a coupon. Grow into a relationship.

1 · Start

Pay-per-use coupons

R$ 1 per validated coupon

20 free customers

  • No monthly fee
  • No app for the customer
Create my first free coupon

No card. Credits when you need them.

From the first coupon to a loyal customer

  1. Used the coupon
  2. Came back
  3. Became loyal

2 · Grow

Illustrative values.

Loyalty Program

EngagementRecommended

R$ 299/month

The four plans

  1. EssentialR$ 129
  2. ConnectionR$ 199
  3. Engagement (recommended)R$ 299
  4. AllianceR$ 399
  • Up to 70 free coupons per month
  • Instagram connection — Social Loyalty
Create my first free coupon

You don't have to start with a coupon.Compare the plans

Use them apart or together. It's one platform.

See plans and pricing

Frequently asked

Before you start, get your answers.

Simple answers about how Zupy works in practice.

Do I need to install an app?

No. The customer joins through WhatsApp and saves coupons and cards straight to Apple Wallet or Google Wallet.

How does a customer get a coupon?

Through WhatsApp, Instagram, a QR code or digital campaigns. They open the coupon and save it to their digital wallet.

How is the coupon used at my venue?

The customer shows the QR code. Your team validates it with the Zupy Scanner app or the dashboard, and the use is recorded.

How does the points program work?

You set the rules. The simplest model: every purchase earns points, and points lead to new rewards.

What is Social Loyalty?

It means rewarding not only people who buy, but also those who share, refer, take part and engage with your brand.

What is Z$?

Z$ is Zupy's engagement currency. It rewards actions that create value for the brand, even without a purchase.

Do I need to change my system or POS?

No. Zupy works as a relationship layer alongside what you already use, and it can connect to partner systems.

Can I try it before choosing a plan?

Yes. Create your first coupon and start with up to 20 free customers, with no card and no commitment.

Loyalty isn't a discount. It's a relationship.

  1. Your customer shares
  2. Zupy recognizes it
  3. Your brand rewards
  4. They come back
A customer's Instagram Story with a glass of wine at La Braciera